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Is it time to spruce up your small talk?

Innkeepers the world over often have to answer the same questions, over and over, from guests the world over. And they have to do it with style, grace and patience while trying hard not to reveal the chronic fatigue (and sometimes frustration), that comes with a never-ending daily dose of making small talk! Here are a few pointers to help freshen your perspective, energize your conversations and entertain your guests just enough and do it all efficiently and authentically while still enabling you to get back to the three dozen tasks at hand every day. 

Bed & Breakfasts Spotlight10

B&B Criss Cross!

Friday March 28, 2014

Now that spring is doing its thing, it's certainly time to get out and check out some "B&B Kinda Towns" wherever you live in the country. So this month I bring you B&B town profiles from all around the country. We go from Traverse City, Michigan (part II) to Carmel, California (part II) and from Austin, Texas (part II) to Burlington Vermont (part II). Let me know if you visit any! See you at the inn.

B&B Kinda Towns

Friday February 28, 2014

LucieI must need a vacation because this month I covered a lot of towns in my ongoing B&B Kinda Towns series! There's Jackson, Sonoma (part II), Denver (Part II), and Leavenworth (part II). I'd take a week in any of them after being snowbound on the east coast for the last few months! And of course, I'd take my trusty dog Lucie along with us and stay at a pet-friendly B&B. That's Lucie up top. She loves the snow!

Looking Back

Friday January 31, 2014

Pumpkin BreadSure the New Year's a great time for looking forward, but there's a lot of reflection that goes on during this time of the year. That's why it was the perfect time to feature an innkeeper's reminiscences about how she came to be the owner of a delightful B&B in the cool green hills of Jamaica (part II here). As I was looking back over our experiences owning and running our own B&B with my wife, we remembered plenty of the good. But we also remembered one particular challenge: the constant need to make small talk no matter how talked out we might have felt. That's what gave birth to her guest column this month about how innkeepers can keep their conversations with guests energized and flowing smoothly (see part II here).

Finally, we're in a deep freeze like much of the country here in the mountains of North Carolina, so a destination like Santa Fe (part II) or Charleston (part II) sounds pretty good about now.

Something else I like to do when the weather gets cold is EAT! Which is why I can't wait to make a loaf of the Coconut Pumpkin Bread Cloe Tuttle was so kind to share with all of us this month.

See you at the inn!

Happy New Year!

Tuesday December 31, 2013

Happy New Year!Happy New Year to you! 2013 was certainly a busy year here on the About.com B&B site with about 40 new articles written including reviews of inns, information about starting and running your own B&B, and B&B destination stories like St. Petersburg (part II), Kauai (part II), and St. Louis (part II). We even got to cover five things that guests do that drive their innkeepers crazy (with part II here)! I'm looking forward to lots more coverage from the B&B world in 2014. Don't forget to drop me an email at bandb@aboutguide.com if you have something you'd like to see covered or even if you're interested in writing a guest post. See you at the inn!

Photo: Courtesy Paul Wilkinson (EEPaul), Flickr


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